It is important that you read and accept the IELTS terms and conditions when you register for the test. You can find them in the online registration system, in the Notice to Candidates and in the Declaration section of the paper application form. This form is for reference only, please register online.

The terms and conditions contain important information, including details of:

  • Test day arrangements
  • What you can take into the test room
  • The rules you need to follow
  • Test security
  • What you can expect from the results process
  • Cancellations process
  • How we use your information

Please note:  

Security at IELTS tests is important to us. As an added measure, all participants will be required to have their photograph taken by IELTS administrative staff on their test day. Please make sure that you review the photograph instructions supplied to you after you have booked your test.

Change of test date

One change of test date is possible if the request is received no later than five weeks before the exam. 

It is not possible to postpone your IELTS test less than five weeks before the test day. If you do not take the test on the set date, the full test fee will be retained and you would have to make a new registration for a later date, including a new payment. 

To change your test date, fill in our Transfer/Refund Form and e-mail it to us at exams@britishcouncil.at. Please note that the new date must then be within three months of the original date.

Cancellation

If you request a cancellation of your IELTS test more than five weeks before the test date you will be refunded the test fee minus a local administrative charge of €75. 

If you want to cancel less than five weeks before the test day, you will be charged the full test fee. To cancel your test date, please complete our Transfer/Refund Form and e-mail it to us at exams@britishcouncil.at

Illness on the day of the test

If you are ill on the test day we require a medical certificate as well as a completed Transfer/Refund Form within five working days. The test fee will then be refunded minus a local administrative charge of €75.

Please include your bank details in the e-mail you send with your form and certificate. Note that refunds can take up to 6 weeks.